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Hi everyone! We sometimes have an issue with *oversolds cause of wrong stock levels*: *How to repro

UQRG3UKU1
UQRG3UKU1 Posts: 4 🧑🏻‍🚀 - Cadet
in Help

Hi everyone!
We sometimes have an issue with oversolds cause of wrong stock levels:

How to reproduce:
Add to basket last concrete item (product with stock = 1)
Place an order
Export order to ERP
Current behavior:
After export, stock level is again 1
Expected behavior:
After export stock should be 0
 
Notes:

  • Reservation increased after add to basket correctly, stock info decreased correctly.
  • After order export order stock is wrongly increased like a reservation timeout.
  • From our point of view we have this issue, since we have activated the feature "Back in stock notification"
     
    Is this a known bug? Any idea from your point of view how to solve the issue?

Thanks in advance

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