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if I have multiple jobs processing oms/orders is it possible that one order is processed by multple

U01G4K5E0J2
U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet
in Help

if I have multiple jobs processing oms/orders is it possible that one order is processed by multple times? I am experiencing weirdest state transitions and I am wondering what might be the cause of this

Comments

  • Alberto Reyer
    Alberto Reyer Posts: 690 🪐 - Explorer

    spy_oms_state_machine_lock should prevent running the same state machine for the same item in parallel.

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    that being said, any idea what might have happened here?

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    it's state transfer history

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    there is transition from updated items quantity to authorized, but not the other way

  • Alberto Reyer
    Alberto Reyer Posts: 690 🪐 - Explorer

    That is hard to say without knowing how the process looks like.
    Does any external service (e.g.: ERP) updates the order and might have send the update multiple times?

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    well, the transition in state machine is simple condition, IsAuthorized

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    but it checks value in column that is updated on notification from external payment system

  • U01G4K5E0J2
    U01G4K5E0J2 Posts: 194 🧑🏻‍🚀 - Cadet

    but I don't know if this could explain order going back to earlier state

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