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Hi, does someone noticed those errors too and does someone know how this error can happen?
Comments
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This type of errors appear when you try to trigger event (OMS) for order item before previous one was not finished yet or timeout was not exceeded.
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ok, thank you. so it could be possible that if we have an timeout event that throw orders into invalid state after some time passed and the state was not changed since the task did not run again because it is still running, so that we are missing some orders even they are valid?
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I don’t understand your question clearly. What exactly do you mean “miss order”? Order was not exported to your external system through some OMS command?
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correct. some order where move to invalid after some time even the order was payed and valid
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You can manage those type of case via OMS by moving orders from invalid state back to step before export
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yeah i know, but we wanna prevent those failures so no manual tasks are not necessary
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