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Hi All, i will be setting up new spryker environment and added new customer. I will be getting authe
Hi All, i will be setting up new spryker environment and added new customer. I will be getting authentication failed whenever tried to login. I have activated the customer and reset the passwords without any issues. please help us.
Comments
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If it is a company user, its company needs to be activated, too.
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You might also want to check if the new user needs to opt in after registration. If so, a mail containing an opt-in link should have been sent. In your local env, you can check mails at http://mail.spryker.local.
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But as you mentioned, the customer is activated already, so missing opt-in shouldn't be an issue.
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fsmeier Senior Software Engineer & Developer Enablement Advocate Sprykee Posts: 1,084 βοΈ - Guardians (admin)
For the b2b-demoshop every customer needs to have a company user assigned to it as Kay already mentioned. this company user needs to be active as well. see also: https://github.com/spryker-shop/b2b-demo-shop/blob/master/src/Pyz/Zed/CompanyUser/[β¦]er/IsEnabledCustomerCompanyUserPluginTransferExpanderPlugin.php
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Checking. my customer says unverified. but the company user is activated status.
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fsmeier Senior Software Engineer & Developer Enablement Advocate Sprykee Posts: 1,084 βοΈ - Guardians (admin)
Column βregisteredβ has a value and the column βregistration_keyβ is null?
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I think that registration_key is populated only for as long as the customer hasn't opted in.
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Registered was null
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fsmeier Senior Software Engineer & Developer Enablement Advocate Sprykee Posts: 1,084 βοΈ - Guardians (admin)
Try to put 2021-06-30 into registerd and set registration_key to NULL - does this help?
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Just set the registered value and logged in. it successful.
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adding the date in registered column made the customer verified.
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so application allowed it to login
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Then you were missing opt-in, I suppose.
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Thanks @U01LKKBK97T @florian.scholz for the help.
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could be @U01LKKBK97T. It was registered a week before.
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If you're not sure, Zed might let you resend the opt-in mail.
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