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Installation completed on AWS. Frontend and backoffice not working and showing False whale error.

U035GSLDLVD
U035GSLDLVD Posts: 90 🧑🏻‍🚀 - Cadet
in Help

Installation completed on AWS. Frontend and backoffice not working and showing False whale error. Can anyone help me please?

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  • UK7KBE2JW
    UK7KBE2JW Posts: 463 🧑🏻‍🚀 - Cadet

    Hi, under data/STORE/logs/YVES|ZED/exception.log or CloudWatch you should be able to see the error logs. Without those its not easy to help you

  • U035GSLDLVD
    U035GSLDLVD Posts: 90 🧑🏻‍🚀 - Cadet

    @UK7KBE2JW Thanks for your help! I resolved it today morning but demo data is not showing up. is it dependent on Jenkins job? When I run demo:data:import it shows successful but on frontend it's not showing up.

  • UK7KBE2JW
    UK7KBE2JW Posts: 463 🧑🏻‍🚀 - Cadet

    Yeah must let the worker run or run them manually via console

  • U035GSLDLVD
    U035GSLDLVD Posts: 90 🧑🏻‍🚀 - Cadet

    Workers are working. Do you happen to know any worker that can start showing up products?

  • UK7KBE2JW
    UK7KBE2JW Posts: 463 🧑🏻‍🚀 - Cadet

    you can check your storage tables, take a look into redis/elastic if data are present. If the storage tables are filled and redis/elastic are empty you can run sync:data if storage are empty too you can run event:trigger. Check in ZED that the products have store assignments, are active, have warehouses, ...

  • U035GSLDLVD
    U035GSLDLVD Posts: 90 🧑🏻‍🚀 - Cadet

    Thanks Julian!

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