Hide a oms transition for specific customer

mohammed.shamim

I m using oms state machine that have transition common for new and exiting customer. I want to hide a transition for exiting customer. how can I do that?

mohammed.shamim

mohammed.shamim

Screenshot 2024-01-04 at 6.48.46 PM.png

profuel

hi, Mohammed!

It's impossible to hide transition for a specific order.

What you can do is add a condition before the transition, i.e. isNewCustomer, and execute needed event only when it's TRUE. in else case you just skip the part of the process.

Please see how to do this here: https://docs.spryker.com/docs/pbc/all/order-management-system/202311.0/base-shop/state-machine-cookbook/state-machine-cookbook-build-a-state-machine.html#implement-the-commands-and-conditions

My blind guess for you is the process like the following:

One important note: the event from the state processing is executed BEFORE the condition is checked, thus I've used pass event, which is usually defined as:

<event name="pass" onEnter="true"/>

mohammed.shamim

Thanks, its help to understand and provide alternative state based on condition!