Is the IP address for backoffice static?

simo.savonen
simo.savonen Spryker Solution Partner Posts: 19 🧑🏻‍🚀 - Cadet
in Spryker Development

We have a need to know the IP address for our backoffice, to configure a VPN. It's a bit of a black box when looking at AWS Route 53 with our limited rights.

Is the IP for the backoffice static?

Answers

  • simo.savonen
    simo.savonen Spryker Solution Partner Posts: 19 🧑🏻‍🚀 - Cadet

    Forgot to mention, we opted to use backoffice.customername.cloud.spryker.toys for the domain.

  • fsmeier
    fsmeier Senior Software Engineer & Developer Enablement Advocate Sprykee Posts: 1,106 ⚖️ - Guardians (admin)

    Heyhey @simo.savonen ,

    to my information the ip is not static but it uses static AWS LB host.

    For your exact use-case I recommend to open an official support ticket to understand the whole situation better and get the right experts.

    All the best,

    Florian

  • simo.savonen
    simo.savonen Spryker Solution Partner Posts: 19 🧑🏻‍🚀 - Cadet

    The IP has changed during this morning once already. Thanks for your explanation, Florian.

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