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I know the question sounds too simple, but can someone explain the difference between these two role

Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

I know the question sounds too simple, but can someone explain the difference between these two roles from a customer perspective?
β€’ Place Order (without limit) and
β€’ Buy up to grand total (without limit)
Both are required to place an order, but how do you explain that to a customer?
Thx!

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Comments

  • Lead Product Manager Posts: 130 πŸ§‘πŸ»β€πŸš€ - Cadet
  • Domain Lead Solution Architecture Sprykee Posts: 519 πŸ§‘πŸ»β€πŸš€ - Cadet

    Hey @UL6Q0LYJ3 β€œup to grand-total” permission enables the feature called β€œapproval process”, have a look here:
    https://documentation.spryker.com/docs/en/approval-process-shop-guide#configuring-approve-up-to-grand-total-permission

  • Domain Lead Solution Architecture Sprykee Posts: 519 πŸ§‘πŸ»β€πŸš€ - Cadet

    whereas β€œplace order” is just a permission to place an order in general

  • Domain Lead Solution Architecture Sprykee Posts: 519 πŸ§‘πŸ»β€πŸš€ - Cadet

    ah there is even better one, with permissions overview:
    https://documentation.spryker.com/docs/company-roles-reference-information

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    Hey @UKJSE6T47, so far so good but why do i need both to place an order?

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    according to my understanding, i only need the permission β€œplace order” to place an order

  • Domain Lead Solution Architecture Sprykee Posts: 519 πŸ§‘πŸ»β€πŸš€ - Cadet

    per my understanding,
    β€’ place order in general - allows placing an order. Otherwise - approval process is always required;
    β€’ place order up to - allows placing an order up to X. Otherwise - send a quote for approval.

  • Domain Lead Solution Architecture Sprykee Posts: 519 πŸ§‘πŸ»β€πŸš€ - Cadet

    I’m not sure what will happen if you disable the 1st one / enable the 2nd or enable both. Maybe @UT9PVABFB can clarify

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    that's how I see it too - but i know what happen: if you do NOT enable both, you CANT place an order - Try this in your b2b demo shop. (https://www.de.b2b.demo-spryker.com)

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet
  • Lead Product Manager Posts: 130 πŸ§‘πŸ»β€πŸš€ - Cadet

    @UL6Q0LYJ3 @UT9PVABFB is our B2B king πŸ‘‘ at Spryker, he is back from vacation on Monday, so he will clarify your question or identify if this is bug next week.

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    Nice, thank you!

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    Ping πŸ˜‰ @UT9PVABFB

  • Lead Product Manager Posts: 130 πŸ§‘πŸ»β€πŸš€ - Cadet

    @UL6Q0LYJ3 sorry he will be back tomorrow

  • Sprykee Posts: 30 ✨ - Novice
    edited October 2020

    Hello @UL6Q0LYJ3
    those two permissions are mandatory because of the architecture approach
    We are building our features granular and independent from each other, at least as much as possible
    Place order - is generic one, but after you are adding Approval process, it’s adds it own permissions, (buy up to grand total and approve up to grand total)
    but Approval process feature is optional, so in case you don’t need it - you will not see this two additional permissions

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet
    edited October 2020

    Hey @UT9PVABFB, thx for your answer. That depends on our customers. Some want to use the approval process, others don't. From the technical side, i understand our approach, but I focus on the customer. 90% of our customers do NOT use the approval process, but ALL must select both rights. Unfortunately, this is not a good usability.

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    my customers don't understand that.

  • Sprykee Posts: 30 ✨ - Novice

    Ok, now I got the issue
    I’ll add it to my list for the investigation, how to make Approval process permissions work only for the specific Approval process users

  • Posts: 25 πŸ§‘πŸ»β€πŸš€ - Cadet

    Thank you!

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